Marthaler Chevrolet of Glenwood - Glenwood, MN 56334
$40,000 - $50,000 a year
Marthaler Automotive is currently looking for a Service Advisor . In this position, you will interact daily with a range of people including customers, service technicians, service managers, parts associates, parts managers, sales associates, and sales managers to name a few. A friendly and outgoing manner as well as excellent communication is essential to be successful in this position.
• Quote& Write Service Repair Requests/ Process Orders
• As the first point of contact for service customers, show outstanding customer service.
• Use active listening to engage and understand the customer's vehicle issues and concerns
• Create repair order and communicate vehicle needs clearly to technician.
• Communicate vehicle diagnoses and maintenance needs to customer. Advise and sell needed work.
• Follow up on vehicles throughout the repair process, keeping customer updated.
• Interact with customers, vendors, and technicians in a professional manner at all times.
• Return calls of customers who are interested in setting up new appointments.
• Greet customers in a timely, friendly manner and obtain vehicle information.
• Superior customer service skills
• Outstanding communication skills
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Ability to multi-task
• Must be energetic, career minded & have great customer service skills.
• Successful candidate must have a clean background, driving record,& valid Driver's License
• Strong automotive knowledge and experience required.
• Experience with ADP preferred.
Full Benefits offered, 401k, Health Insurance. Inquire Within or call 320-634-4507.
Job Type: Full-time
Salary: $40,000.00 to $50,000.00 /year
• Automotive: 1 year
Required license or certification:
• Driver's License